🚚 Free shipping over 1,800 EGP · Cash on Delivery
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Returns & Exchanges

Your peace of mind matters. You have 14 days to exchange or return any item in its original condition.

📅

14 days

Return window from delivery

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Easy exchange

Swap size or color, subject to stock

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Fast refund

Cash or transfer after inspection

How to return or exchange

1

Contact us

Send us a WhatsApp message with your order number and the reason.

2

Confirmation

We review the order and confirm the item is eligible for return.

3

Pickup

We arrange a pickup, or you send it back — whichever is easier.

4

Refund

After inspection we refund you or ship the replacement right away.

✅ Return conditions

  • Item in original condition: unused and unwashed.
  • Original tags and packaging still attached.
  • Within 14 days of the delivery date.
  • You have your order number or proof of purchase.

🚫 Non-returnable items

  • Underwear and socks (for hygiene reasons).
  • Items damaged or worn by the customer.
  • Final-sale items — where marked as such.

Additional notes

Exchange within 14 days of delivery in original condition.

Ready to start a return or exchange?

Start on WhatsApp